Licensed agents to recover your assets.
Managed by our in-house co-ordinators, our nation-wide team of Field Agents can perform repossessions, serve court documents, conduct interviews and confirm information in a manner that is both professional and timely. With daily scheduling, unparalleled knowledge and on-site reporting, you can trust that your accounts will be handled by the best.
No matter the size, our in-house field agents act on any number of securities across Australia. With on-the-job reporting capabilities and a wealth of experience, you know what you are getting with our in-house team.
If you have a legal document in need of service, our field agents are able to attend a minimum of 3 occurances (at various times of the day) whether the action was commenced with us or not. From the first attendance, valuable information is sought, to ensure that service is achieved within the first round of attempts.
If your case requires a face-to-face interview or if you simply need an address confimed or security sighted, our Field Agents will attend in a professional, discreet and non-threatening manner.
Australia-wide team with In-house Scheduling
With a carefully selected and trained team across Australia, our team are experts in their field. Identifying the need to internalise our Field work several years ago, we have perfected the process of service and collection to ensure your accounts have the greatest chance of recovery and retention.
Our field agents are experts at retrieving assets, serving writs, subpoenas and other court documents. Our field agents are trained in negotiating payments and arrangements face to face with your subjects, and if the subject is longer at the given address, we canvas the immediate area for further information and provide you with a detailed report.
The head office co-ordination team distributes jobs to each agent based on time-sensitivity and location, so that the maximum efficiency is achieved, resulting a prompt turnaround.
So whether you require a repossession, document service or an agent to confirm and attend a property, our Internal Repo team have you covered.
What our clients say about us
THE PCS PROCESS
Collect your debt in 3 easy steps
Submit your debt request.
Submit your debt request online within minutes by using our debt submission form. We ask all the necessary details upfront so that our debt collectors can get on with recovering your debts quickly.
We process your request.
We act on your debts within 1 hour of receiving complete instructions. Our approach is assertive, not aggressive; and we utilise our extensive paid database and external agencies to locate debtors
Receive your outcome
We give debtors a variety of payment options, and any debtor submissions or payment plans are discussed with you before an agreement is made. We share our advice but you have the final say.