Investigations - Profcoll | Debt Collectors

INVESTIGATIONS

Bring dead-ends back to life through investigations

Our specialist investigators will attempt to trace or confirm the location of your debtors to ensure the collections processes can commence, for a greater chance of success. With our years of experience and a variety of databases and resources at our disposal, you can rest asured in the knowledge that we’ll be thorough in our attempts and hit restart on the recovery of your lost, overdue accounts.

LEAVE IT TO US

Our Services

Databases & Technologies

With a vast array of tools at our disposal and a growing number of resources as technologies develop, we are better equiped than ever to track down valuable and relevant information.

Results

Each case is different and will require an individual approach. While no results can be guaranteed, with the experience, tools and databases at our disposal, your case will be in a great position to achieve a successful outcome.
Once a location is confirmed, the collection process can commence, breathing new life into a previously uncollectable account.

Reporting

Once the tracing process is complete, your dedicated account manager will provide details of the findings via your preferred medium. If the results prove inconclusive or if the subject is deemed a 'non-locate', your account manager will be able to advise on the next steps, moving forward.

Feedback from our valued customers

What our clients say about us

      GOOD  
   Based on 49 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Robert Cashmere 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have used Professional Collection Services for three years and will continue to use them for many more. They were able to collect our debts when we were convinced it was impossible. Thanks PCS.
  
 
      Posted on Google  
   
   G 
 
 
 
 Trustindex verifies that the original source of the review is Google. Got on with the job and were attentive to my instructions as a client. Took the time to provide updates and to let me know about any issues/problems early on, no surprises.
  
 
      Posted on Google  
   
   Steven Staatz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and results driven collection agency.  Very good communication.
  
 
      Posted on Google  
   
   G 
 
 
 
 Trustindex verifies that the original source of the review is Google. Got on with the job and were attentive to my instructions as a client. Took the time to provide updates and let me know about issues/problems early on, no surprises.
  
 
      Posted on Google  
   
   LEANNE BULLEY 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend Professional Collection Services.  They recovered our debt in a quick and professional manner.  Thank-you for helping my business in this current stressful time.
  
 
      Posted on Google  
   
   Peter Biazos 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have dealt with PCS for over 20 years and have always found them professional and commercial while achieving excellent results for our clients.  Highly recommended

WE CAN FIND THEM

Track down hard-to-reach debtors

With over 20 years of experience under our belts, we have perfected the process of tracking down and collecting debts using a variety of resources.

Our investigative team are experts at tracking down hard-to-reach debtors to repossess assets, negotiate payments and serve writs, subpoenas and other court documents.

So whether you require debt collection, a repossession, document service or an agent to confirm and attend a property, our internal investigative team has you covered ensuring your collection efforts can move forward.

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THE PCS PROCESS

Collect your debt in 3 easy steps

01.

Submit your debt request.

Submit your debt request online within minutes by using our debt submission form. We ask all the necessary details upfront so that our debt collectors can get on with recovering your debts quickly.

02.

We process your request.

We act on your debts within 1 hour of receiving complete instructions. Our approach is assertive, not aggressive; and we utilise our extensive paid database and external agencies to locate debtors

03.

Receive your outcome

We give debtors a variety of payment options, and any debtor submissions or payment plans are discussed with you before an agreement is made. We share our advice but you have the final say.

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