Dealing with bad debt is a stressful situation. It’s cash flow that isn’t coming into your business, not to mention it’s also an uncomfortable situation for both the business owner and debtor. But as a business owner, you probably already have a million and one things to do. This is why you need the best in debt collection Brisbane at hand. ProfColl is here to take some of the load from your shoulders and make life just that little bit easier.
With 23-years of experience under our belts, ProfColl are the leading experts in the debt collection industry. We pride ourselves on our debt collection services and our ability to offer tailored solutions to every business out there. Our intuitive approach helps to ensure that your needs are met in a timely, professional manner. So, if you’re looking for debt collection Brisbane experts, ProfColl are the answer. But first, let’s take a look at what makes ProfColl the best in the industry.
Introducing ProfColl; your answer to debt collection Brisbane
ProfColl is a professional debt collection agency, with extensive experience in the industry. With over 23-years experience helping Australians recover their bad debt, we’ve discovered what works and what doesn’t. Our knowledge and skills have allowed us to help thousands of Australian businesses get their hard-earned cash back where it belongs.
We have offices located throughout Australia, including debt collection Brisbane, debt collection Perth, debt collection Sydney and debt collectors Melbourne. We’re well-placed to help any business, big or small, no matter where they’re located in Australia.
We have extensive expertise in all manner of debt collection services. Regardless of whether you’re looking for a helping hand with insolvency, hardship services, debt collection, legal action or investigations, ProfColl can help. In fact, we’re so confident in our debt collection abilities that we won’t charge you for our services unless we have a successful resolution to your files.
Why ProfColl are the best debt collection agency
ProfColl stands out as an industry leader for a number of reasons. As specialists in debt collection Brisbane we’re here to help out locally as well as nationally. You can trust that we have your best interests at heart and are here to get your hard-earned money back where it belongs. We believe that no matter where you are in Australia, you should have access to experts in the debt collection industry.
We also know that in many instances, a continued relationship with your clients is required. With this in mind, we have perfected an assertive yet professional, non-aggressive approach to collecting on debt. An aggressive approach is a thing of the past. Our confident, professional approach allows for the greatest chance of success, all while maintaining a good working relationship with your clients. We know what works and we’re good at it.
With 23-years of experience behind us, we’ve perfected our services. We encourage our dedicated case manager and experts to take an innovative and creative approach. This intuitive strategy allows for our experts to think outside of the box when it comes to those tricky case files. We can serve as a rent recovery collection agency or a regular debt collection agency, whatever you need.
We also believe in quick action. We begin acting on your debt files within 1-hour of receiving instruction from you. Quick action can sometimes be the difference between failure and success, so you can be assured we offer an extra-fast service. You’ll be well on your way to a successful resolution.
Flexibility is essential, especially when it comes to ease of debt repayment. With this in mind, we offer several different repayment options for your debtors. This increases the chance of getting your debt resolved with less hassle. This flexibility also encourages the continuation of a good relationship with your clients in the long run.
What is debt collection Brisbane and how does it work?
Debt collection Brisbane is the process of pursuing unpaid invoices owed to a business or private individual. Generally, if a business has unpaid invoices, they will employ an external debt collection agency to pursue these unpaid invoices for a fee. Some companies may have in-house collection teams, but it is much more common to outsource to specialist companies.
There is a considerable amount of legislation surrounding debt collection and what a debt collector can and cannot do. This legislation is important as it protects both the debtor and the collector and regularises the industry.
Providing that an invoice has been overdue for long enough, it can be handed over to debt collections specialists in a final attempt to get the debt repaid. Once they have been handed over, it is then up to the debt collections agency to get in touch with the debtor and organise for the successful resolution of the invoice.
At this point, the debt collector will attempt to get in touch with the debtor via phone and email. If they are unable to get in contact with the debtor, they will contact friends and family. This is usually done to confirm that the details that they have for the debtor are correct. Provided that they do not pass on any information about the debt, or specific details as to why they’re calling the family or friends, this is entirely legal.
If on the small chance they haven’t managed a successful resolution of the debt yet, they may choose to utilise the services of a private investigator to find the debtor. The final step if the debt remains unresolved is to lodge a claim with the courts. This is always a last resort and will only be taken reluctantly if all other avenues have been exhausted.
We offer solutions tailored to your business
Offering tailored solutions are the key to success in a tough industry. Debt collection Brisbane is by nature a difficult task, but ProfColl have tailored solutions that make it that much easier and successful. By offering an individualised approach, we’re able to take our services a step above and beyond the norm.
Drawing on our 23-years of experience our expert case managers analyse each file to determine the best approach for success. With the resources to adapt to unique scenarios and the skills to attain a successful resolution, ProfColl is the right choice.
In many cases, you may need to maintain a good relationship with your clients. With this in mind, we have intuitive systems in place that allows us to act as extensions of your accounts. This helps to maintain a good relationship with your clients, now and in the future.
We also understand just frustrating it can be having to deal with multiple people throughout the process. This is why we allocate you a dedicated case manager who will be with you from the beginning to the end. You’ll have an expert who knows your files inside and out and will be able to answer all your questions. They’ll be up to date on every aspect of your case files. This can include amounts owing, amounts collected, costs incurred and the status of your accounts. They’re here to make the process as smooth as possible.
Finally, our flexibility and intuitive approach allows us to judge each case file on its own merits. Not every case file is going to be the same. This flexibility allows for the highest chance of success.
Who can use debt collection Brisbane?
Most Australian businesses will use a debt collector at some point in their trading.
The reality is that many businesses, whether big or small, will need a hand to clear up some unpaid invoices now and then. This is why ProfColl caters to each and every business who needs a helping hand. We’re not just a debt collection agency for the Fortune 500’s. We’re also here to help out the little guys. Those creative, new, flourishing, true blue Australian entrepreneurs who are looking to carve out a little niche for themselves today’s dog eat dog world of business. Take a small start-up company for example.
Starting a business from the ground up isn’t easy. Generally, every spare cent you have will go into getting your business up and running and keeping it running. So, when several invoices go unpaid, it can have severe consequences. For these fledgeling businesses, cash flow is key. For every invoice that goes unpaid, that’s money that isn’t going back into the running of the business. And for every file that remains outstanding, there is a cumulative effect.
Think of it like a snowflake turning into a snowball, and eventually even an avalanche. This could have an extreme effect on the business. That’s why ProfColl is here to help. We believe that every business, no matter their size, should have reliable access to debt collection Brisbane to get those tricky invoices sorted. Every dollar counts.
How long do you have to legally pursue bad debt?
There is a significant amount of legislation In Australia that governs how long you have to pursue bad debt.
The length of time you have will vary from state to state. Generally, you have up to 6-years to pursue the bad debt; this time-frame begins with either the date of the right of action occurred or the date that the debtor last acknowledged the debt. This acknowledgement of debt can include the making of a payment or the debtor stating that the debt is theirs.
So, as an example, if you’re attempting to collect on an open debt file that a debtor last made a payment on 4-years ago, you have 2 more years to pursue the debt before it becomes barred by statute.
In the Northern Territory, this time frame varies; the statute of limitation is 3-years from the time of last acknowledgement.
Once these periods have expired the right to pursue repayment or further court action ends and the debtor legally doesn’t have to repay their debt. This is why it is important to follow up on your debt files as soon as you can. The more time a debt collector has to work, the more chance they have for a successful resolution.
ProfColl believes in a commission-only basis.
ProfColl doesn’t charge any joining fees or insist upon lock-in contracts. We do this so that we can cater to all manner of Australian businesses. When cash flow is becoming a problem and the stress is setting in, the last thing you want to be worried about is getting locked into another contract for an indeterminate amount of time. We’re here to help, and we know just how much that helping hand will keep the stress at bay.
With no lock-in contracts or joining fees, you can trust that you’re going to get the best service when you need it. Be confident that you will only need to engage our services when you have unpaid invoices that you need to follow up on.
We’re also a commission based debt collection agency. This means that we only charge you if we have a successful resolution to your files. That’s how confident we are in our abilities. On the small chance that we don’t manage to track down your debtors and get you a successful resolution, then you won’t be charged.
With no joining fees, no lock-in contracts and payment only upon successful resolution of your files, you can be sure that you’re getting the best debt collection Brisbane service available.
And, to provide you with extra peace of mind, we also offer a completely free, no obligation feasibility study. If you’re unsure of whether your files have a chance of being successfully resolved, contact us. This study indicates the viability of your debt files and will help decide whether to take action or not. We’ll undertake this test before you decide whether you would like to move forward with debt collection Brisbane.
So, why should you trust ProfColl with your debt collection Brisbane needs?
With 23-years experience behind us, we’re experts at what we do. We know the industry inside out, and we always go above and beyond to get your files successfully resolved. Utilising an assertive yet professional approach, we always go that extra step to ensure you get the service you deserve. Catering to all businesses, big or small, you can trust that ProfColl is on your side. With our belief that everyone deserves a trusted debt collection Brisbane agency, we’re the right choice to get your money back where it belongs.
We are experts in Debt collection Brisbane. When you want your files sorted efficiently, call on ProfColl for extensive professional experience.