Getting paid is a battle won or lost before it begins

Think of your clients as investments From the minute you spend a dollar of your own money by providing your customers with goods or services, you are effectively investing your own money in their business. A good investment is one that makes you money and also helps to preserve your capital. So,

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How Important Are Your Terms And Conditions When Offering Credit

Many businesses of all sizes in Australia are happy to give credit, services and products to companies they do business with every day. It’s common for Large SMB’s to provide credit to their clients and it is progressively becoming more normalised as it is the way the business works today.

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A dog ate my invoice! Handle these 7 bad excuses for unpaid debts

Have you ever read a client email twice because you just can’t take what they’ve said seriously? We’ve all done that double take after receiving a client email. Handling customers who refuse to pay invoices requires some clever communication. You need to carefully manage business relationships and remain professional whilst

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How to chase overdue payments politely: 7 steps

When you have an unpaid debt the lost thing you want to do is anger your debtor. It’s important to handle the situation with restrain and politeness. However, that can certainly be tricky when you’re frustated and need that cash back in your business. So, to help we want to

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What’s the Personal Property Securities Register?

The Personal Property Securities Register (PPSR) isn’t just another government service. A PPSR search is your way to protect your business and its bottom line from nasty surprises, as well as mitigate risk of a debt gone bad. Simply put, it’s a national ‘proof of ownership’ register where details of

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6 effective ways to collect money from ongoing customers

Chasing ongoing clients who are not paying their invoices is a challenging balancing act. Avoiding disruptions to your cash flow is key for any business, but coming on too strong when collecting payments from clients can damage relationships with valued customers (and is often illegal). The trick to collecting old

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6 ways to improve your cash flow forecast

Cash flow is the lifeblood of any business and, as every financial manager knows, tracking, reporting and forecasting it accurately and thoroughly is no mean feat. You want to keep track of all your outgoing and ongoing expenses, and make adjustments when necessary. From gathering and checking various data inputs

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When to Hire Debt Collection Service

If you are like most business owners and most people in fact, you believe in the inherent goodness of others. You want to believe that when someone tells you they will pay you what they owe you that they will really do it. You may even extend a line of

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A flowchart of the debt recovery process

Debt recovery is certainly not the most exciting process to develop for your small or medium business. However, it is important. If you have piles of unrecovered debt, it could crush your business. We certainly don’t want that. That’s why we want to give you an idea of a debt

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Use big data to boost financial reporting insights

The advance of technology is rapidly gaining pace. Companies are adopting technology across all areas of business due to its ability to streamline processes and drive efficiencies. One of the main ways tech is shaking up businesses is through the production of big data. With real-time data collected fueling evidence-based

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